Privacy Policy for CourageousMamaWorld.com
1. Introduction
Courageous Mama World (“we”, “us”, or “our”) is firmly committed to respecting and protecting your privacy. We understand the importance of personal data and are fully dedicated to ensuring the confidentiality, integrity, and lawful handling of all information you share with us. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal data when you interact with our website, courageousmamaworld.com, in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users and visitors of the website courageousmamaworld.com and governs information collected through your engagement with our digital services. Courageous Mama World acts as the data controller for the personal data collected and processed via our website. If you have any questions regarding this policy or your data rights, feel free to contact us at [email protected].
3. Categories of Data Processed
We may collect and process various categories of personal data, either directly from you or through automated means, including:
a. Usage Data
Includes information about how you use courageousmamaworld.com, such as IP address, browser type and version, pages visited, referral URLs, time and date of visits, and session durations.
b. Account Data
Comprises personal details you provide when creating an account, including your full name, billing and shipping address, email address, and telephone number.
c. Profile Data
Encompasses your preferences, browsing behavior, account settings, purchase history, interests, and feedback provided to us.
d. Communication Data
Includes records of any communications between you and us, such as emails, customer support interactions, and other correspondence history.
e. Technical Data
Comprises device identifier, operating system and version, browser specifications, screen resolution, language preferences, and system configurations.
f. Transaction Data
Covers data related to purchases and transactions conducted via courageousmamaworld.com, including payment method (processed securely by third-party processors), order contents, delivery information, and order history.
g. Preference Data
Refers to your marketing preferences, subscribed newsletters, user behavior metrics, and expressed interests in products or services.
4. Legal Bases for Processing
Our processing of personal data is grounded in the following lawful bases:
– Consent: Where you have given explicit permission, such as opting into marketing communications.
– Contractual Necessity: Where processing is essential for fulfilling a contract with you (e.g., delivering an ordered product).
– Legitimate Interest: Where processing is necessary for the functionality, efficiency, and security of courageousmamaworld.com, and does not override your privacy rights.
– Legal Obligation: Where we are required to process data under applicable laws and regulations.
5. Your Rights
In accordance with GDPR and CCPA, you are entitled to the following rights regarding your personal data:
– Right of Access – To request access to the personal data we hold about you.
– Right to Rectification – To correct inaccurate or incomplete information.
– Right to Erasure – To request deletion of your personal data where there is no overriding legal reason to retain it.
– Right to Restriction – To restrict further processing under certain conditions.
– Right to Data Portability – To receive your data in a commonly used, machine-readable format and transmit it to another controller.
To exercise any of these rights, please email [email protected].
6. Security Measures
We implement appropriate organizational, technical, and administrative measures to safeguard your data. These include:
– Encryption of sensitive communications (e.g., SSL/TLS).
– Role-based access controls and authentication for internal systems.
– Regular system backups and secure storage protocols.
– Staff training on privacy and data protection best practices.
Our safeguards are routinely tested and updated to address evolving threats.
7. International Transfers
When we transfer personal data outside of the European Economic Area (EEA) or the United States, we ensure such transfers are compliant with legal safeguards, including standard contractual clauses, adequacy decisions, or other applicable legal frameworks to maintain the protection of your data.
8. Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes for which it is collected, or as required by applicable laws. The retention periods vary by category:
– Usage and Technical Data: up to 26 months for analytics purposes.
– Account, Profile, and Preference Data: retained for the duration of your relationship with us, plus 2 years post-termination.
– Communication Data: retained for up to 3 years for reference and support quality.
– Transaction Data: retained for at least 7 years for tax and legal compliance.
– Marketing Preferences: retained until you opt out or request deletion.
9. Cookie Policy
courageousmamaworld.com uses cookies and similar technologies to enhance your experience. These include:
– Essential Cookies: Required for site functionality and security.
– Functional Cookies: Remember your choices and enhance personalization.
– Analytics Cookies: Help us understand how visitors interact with the site.
– Performance Cookies: Improve the speed and efficiency of navigation and interactions.
10. Cookie Management and Compliance with GDPR and CCPA
Upon your first visit, you will be presented with cookie consent options consistent with GDPR and CCPA. You can update your preferences or withdraw consent at any time via our cookie management tool or your browser settings. Note that disabling some cookies may impact site functionality.
11. Special Protections for Children Under 13
courageousmamaworld.com is not directed to individuals under the age of 13, and we do not knowingly collect personal data from anyone under 13 without verified parental consent. If we learn that data has been collected from a child without proper authorization, we will promptly delete the information. If you believe that data has been collected from or about a child, please contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to update this Privacy Policy as needed in response to legal, technical, or operational changes. Material changes will be communicated via visible notices on our website or by direct communication when appropriate. Continued use of courageousmamaworld.com implies your acceptance of any changes to this policy.
13. Contact
If you have any concerns, questions, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Email: [email protected]
We take privacy seriously and are committed to maintaining transparency and control over your personal data. For any privacy-related concerns, you are encouraged to contact us directly. We are here to help.